Our Story
The RugSpot family is now into its fourth generation trading in rugs and flooring textiles, so it’s fair to say we know what we’re doing!
In Australia, we’ve been operating for over 25 years importing and distributing rugs nationally from all corners of the globe including Europe, the Middle East and Asia. Our pedigree includes supplying some of the largest national retailers and now we are taking that expertise to serve you better online.
We are a 100% Australian owned and operated family company and our goal is to bring you:
- An enjoyable and straightforward online shopping experience for rugs
- Quality products at the lowest prices; and
- Great customer service
To reach these goals we offer the following as part of the RugSpot service:
- Our Lowest Price Guarantee – if you find an identical product cheaper, we’ll beat it by 10%
- Feeler Samples are provided free of charge and you’ll get to keep the samples The idea is so you can see it touch and feel it before buying it
- Real-life (not computer generated) high definition videos and pictures of our rugs, as well as their detailed technical information so you can compare our products ‘like-for-like’ with any competitor products
- 30 Day Money Back Guarantee *
- 12 Month Manufacturer Warranty
- Australia-Wide Delivery
* Excludes Shipping and Handling
If you have any queries you can contact us by email at hello@rugspot.com.au.
We hope you enjoy the whole RugSpot experience!